Effective September 28, 2026
These terms apply to mdsnlandscapes.com, our request and booking forms, our text messages, and every quote and service from Madison's LLC, a Minnesota limited liability company, d/b/a Madisons Landscapes ("we," "us"). Contact: (651) 615-3842 · contact@mdsnlandscapes.com.
Sending a request through our website or request form does not book service. Work is booked when you approve a quote, pay any deposit the quote requires, and we confirm a date.
Your quote sets the price. Any prices or packages shown on our website are general and may change.
Quotes are based on the information and site conditions known when the quote is written, and are good for the time stated on the quote.
Payments can be made online through the link on your quote or invoice, or another way we agree to in writing.
When you give us your mobile number, you agree to receive text messages from Madisons Landscapes about your requests, quotes, appointments, visits, invoices and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or call (651) 615-3842. Agreeing to receive texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy at mdsnlandscapes.com/privacy-policy.
Photos, text and designs on this website belong to Madisons Landscapes and may not be copied without our permission. Website information is general and is not a quote.
When you approve a quote, the service terms below apply to the work, together with the approved quote and any addendum provided with it (Snow & Ice Addendum, Chemical Application Addendum). If a quote and these terms conflict, the quote controls for that job.
Client's approval of a quote in Jobber, by signature or online approval, accepts this Agreement. Approving any other quote, proposal or work authorization in writing (including email or text) does the same. Acceptance includes any addendum provided with that quote.
This Agreement covers all our services, including lawn and property maintenance, seasonal cleanups, bed maintenance, fertilization and weed control, aeration, overseeding and dethatching, planting and landscaping, hardscaping, grading and drainage, landscape lighting, snow and ice management, and related exterior work.
This Agreement + the approved quote + any applicable addendum + any approved change order = the entire agreement. If the approved quote and this Agreement conflict, the approved quote controls for that job.
We perform only the work listed in the approved quote ("Scope of Work"). Anything not listed is not included.
Verbal promises are not binding. Extra or changed work needs written approval first (Section 12).
Plans, drawings, measurements, layouts, renderings, sketches and photos are guides and concept images only. Final layout, color, size, texture and coverage may vary with site conditions, utilities, access, safety, supplier production and natural material variation.
We do not provide engineering, surveying or architectural services unless the quote says so in writing. Work designed or stamped by other licensed professionals remains their responsibility. Retaining walls over 4 ft tall, or walls holding back a driveway, slope or structure, need engineering, which is priced separately.
Schedules depend on weather, site readiness, route, material availability and operating conditions. Dates and times are targets, not guarantees.
Where a deposit or card on file is required, the job is not scheduled and work does not start until it is in place.
Access. Client gives us reasonable access to the work areas, including driveways, access routes and staging areas. Client unlocks gates, moves vehicles and obstacles out of work areas, and keeps access safe and clear. If we can't get in on a scheduled day, the visit may be skipped or a return trip may be billed.
Pets. Client keeps pets inside or secured on service days and picks up pet waste in work areas. We may skip a visit if a pet is loose in the work area.
Sprinklers and private systems. Before work starts, Client marks irrigation/sprinkler heads in the work area (flags are fine — we can supply them) and tells us about irrigation lines, drain tile, landscape lighting, pet fences, private electric, gas, water and communication lines, septic systems, wells and any homeowner-installed underground item (see Section 8).
Approvals and property lines. Client is responsible for HOA, neighborhood or architectural-committee approvals unless the quote says we will handle them, and for knowing property lines, easements and restrictions in the work area. We are not responsible for delays, redesigns, fines or costs from missing approvals, undisclosed easements, boundary disputes or survey errors.
Delays, rescheduling or skipped services caused by weather (rain, snow, ice, frost, drought, extreme heat or cold), wet, frozen or unsafe ground, government orders, road closures, supplier shortages, utility locate delays or permit processing are not a breach of this Agreement.
We reschedule as soon as conditions allow and will keep Client informed.
These events do not cancel Client's payment obligations for work performed or for program billing (Section 6).
Due dates. Prices, billing schedule and due dates are set in the approved quote or invoice. If none is stated, invoices are due on receipt.
Card on file (recurring services). For recurring services and seasonal programs (maintenance, fertilization, seasonal snow and similar), Client authorizes us to keep a valid credit or debit card on file and charge it when invoices are due, including approved deposits. Client keeps a valid card on file for the length of the agreement.
Declined payments. If a stored card is declined, we may pause service until payment is made and a valid card is restored.
Install deposits. Install and construction work (landscape installs, planting, hardscape, grading, drainage, lighting and similar) requires the deposit stated in the quote (30% on installs) before we schedule or order materials. The balance is due at completion. Special-order and non-returnable items (custom kits, artificial turf, special-order colors, premium lighting and specialty stone) are listed as their own line on the quote and paid in full when the quote is approved.
Material quantities. Quoted quantities of bulk materials (rock, mulch, soil, base and similar) are estimates. The final invoice reflects the actual quantity installed.
Material price changes. Prices are based on supplier costs at the time of the quote. If a supplier raises prices before installation, or we must use another supplier because the first cannot supply, we may pass through the documented cost difference only — no added markup — and will tell Client before installing.
Permits and engineering. Required permit, engineering, inspection or review costs are billed to Client unless the quote says otherwise.
Sales tax. We charge Minnesota sales tax where the law requires it and show it on the quote and invoice. In general, lawn and property maintenance (mowing, cleanups, bed maintenance, trimming, aeration, fertilization and weed control) is taxable. Landscape construction that improves real property (hardscape, walls, drainage, grading, new beds, planting, new sod or seed, lighting installation) and snow removal are generally not taxed to Client; on improvement work we pay tax on the materials when we buy them. If tax law or a tax authority's ruling changes the tax due, the invoice will follow the law.
Errors. We may correct clerical or math errors in a quote or invoice and will send corrected paperwork before the work is done.
Price changes. Any discount, waiver or price change must be in writing from us (revised quote, change order or invoice). Texts or conversations do not change pricing or these terms.
Recurring services (mowing, maintenance, fertilization, grounds) are scheduled by season, growth, weather and route. They are priced per job, per visit or per plan as shown on the quote, for the property as we saw it when we quoted. If the property is very different on the service day, we call Client before doing extra work. Every visit has the minimum charge shown on the quote.
Annual Property Care Program. When the quote sets up an annual program: (a) the term is one year; (b) it is billed in equal monthly installments due on the 1st of each month, regardless of the number or timing of visits in that month, or Client may pay the full program price before the first service and receive 5% off; (c) the program is not prorated for weather, growth or scheduling changes.
Visits missed, delayed or moved for weather, growth, access, route or safety reasons do not earn credits or refunds; we complete the program's included services over the season as conditions allow.
Results vary by property and weather. We do not guarantee weed-free lawns, uniform turf, pest elimination or turf recovery.
Products are applied per label directions, Minnesota law and industry standards. Results are not guaranteed.
We are not responsible for turf damage or poor results caused by drought, heavy rain, improper watering, disease, pests, soil conditions, or not following the after-care instructions we provide.
Applications we perform are also governed by the Chemical Application Addendum. We offer fertilizer and weed control only once we hold the required Minnesota Department of Agriculture applicator license.
Public lines — we call. Before we dig, trench, plant, grade or install drainage, we request public utility locates through Gopher State One Call (811). Work may wait until utilities are marked or cleared. Locate delays are not a breach.
Private lines — Client tells us. 811 does not mark private lines. Client must tell us about, and if asked arrange a private locate for, irrigation, drain tile, landscape lighting, pet fences, private electric, gas and water lines, communication lines, septic systems, wells and any homeowner-installed system in the work area.
We are not responsible for damage to private, unmarked, shallow, undocumented, improperly installed or undisclosed underground items, except where the law requires otherwise. We will work carefully around anything Client shows us.
Our work uses trucks, trailers and machines on the property. We are not responsible for:
Pre-existing or hidden defects.
Normal wear to turf and soft surfaces along the access route. We repair ruts we cause beyond normal wear.
Minor contact marks on hardscape edges.
Settling, cracking, efflorescence or freeze-thaw effects in existing surfaces.
Incidental staining from normal operations, unless caused by our gross negligence.
Damage caused by third parties or other contractors.
Plant and material availability varies. We may substitute comparable plants or materials of equal or better quality and will tell Client first.
Hardscape normally shows minor settling, joint movement, color variation and future maintenance needs (for example, re-sanding joints). These are not defects.
Drainage work improves water movement but does not guarantee a dry yard or basement. We are not responsible for drainage changes caused by later property changes, third-party work, soil movement or extreme weather.
What we installed
Coverage
Hardscape workmanship — patios, walkways, driveways, retaining walls, boulder walls, steps, seat walls and fire pits
3 years from the warranty start date. We repair failures caused by our installation (for example, base failure or wall movement from improper construction).
Other installed work — grading, drainage, rock and mulch beds, edging and landscape lighting installation
1 year from the warranty start date, for our workmanship.
Living plants, trees, shrubs, sod and seed
Not warranted. Survival depends on watering and care after we leave. We provide a written care guide with every planting, sod or seed job.
Manufacturer products — pavers, block, lighting fixtures, transformers and similar
Manufacturer warranties pass through to Client as issued. We help Client file the claim.
Warranty start date is the date on the Job Completion & Walkthrough Sign-Off, or the last day of work if no sign-off is completed. Minor punch-list items do not delay the start date.
Not covered: the normal conditions in Section 10; damage from misuse, vehicles or equipment the work was not designed for, other contractors, Client changes, drainage changes, salt or ice melt, or extreme weather; and materials or plants supplied by Client.
A different warranty period applies only if the approved quote states it in writing.
Our remedy is to repair or replace the defective work. The warranty does not cover consequential damages.
No other warranties are given, express or implied, except as this section states or the law requires.
To request warranty service: call or text (651) 615-3842 or email contact@mdsnlandscapes.com with photos and a short description. See Section 15 for deadlines.
Any change to scope, materials, price or schedule must be approved in writing before the changed work starts: a change order approved in Jobber, a signed Change Order Form, or Client's written approval (text or email) saved to the job.
Approved changes may change the price and schedule. Changes that add significant cost may require an additional deposit.
If we find a hidden condition (buried concrete, rock, roots, old base, unmarked lines), we will stop work in that area and send a change order before continuing there.
Client may cancel by written notice (email is fine).
Annual Property Care Program or other recurring program — early cancellation: Client pays for the services performed through the cancellation date, at the per-service values in the approved quote, minus the payments Client has already made. If the result is more than zero, it is due on the final invoice. If Client has paid more than the services performed, we refund the difference within 30 days.
Install or construction job — cancellation: Client pays for the work performed through the cancellation date at the prices in the approved quote, plus the cost of materials ordered for Client's job that are special-order or cannot be returned to the supplier (Client may take delivery of them), minus all payments made, including the deposit. Any balance is due on the final invoice; any overpayment is refunded within 30 days.
If a quote states a different cancellation amount, the quote controls.
We may suspend or end services for nonpayment (Section 14), unsafe conditions, blocked access, or breach of this Agreement. Suspension or termination does not cancel amounts owed for work already performed.
Suspension for nonpayment. If any invoice is more than 15 days past due, we may stop work and pause all services for Client until the account is current. We will tell Client in writing (email or text is fine) before suspending. Delays caused by a suspension are not our responsibility, and a suspension does not reduce what is owed under a seasonal or annual program.
Stored card. If Client has a card on file, we may charge past-due balances to that card.
Collection costs and attorney fees. If we must pursue an unpaid balance, Client agrees to pay our reasonable costs of collection actually incurred, including collection agency fees, reasonable attorney fees, and court filing and service costs, to the extent permitted by law.
Partial payments do not waive our right to collect the remaining balance, fees or costs.
Mechanic's lien. For improvements to real property, we have the right to file a mechanic's lien against the property for unpaid amounts under Minnesota Statutes Chapter 514 when the statutory notice and filing requirements are met. This Agreement does not create lien rights beyond those the law provides. See the notice in Section 19.
We carry general liability insurance and will provide a certificate on request.
Tell us first. Before Client hires anyone else to fix a problem, Client must give us written notice and a reasonable chance to inspect and correct it.
Deadlines. Report visible problems in writing within 30 days of discovering them. Warranty claims must be made in writing within the warranty period in Section 11. Late reporting may limit what we can fix, to the extent permitted by law.
Limit. Our total liability for any claim is limited to the amount paid for the specific service the claim is about. We are not liable for indirect or consequential damages, to the extent permitted by law.
We may use qualified subcontractors or specialty trades. Their work on Client's job is performed under this Agreement, and we manage any warranty claim for that work.
Subcontractors are independent businesses, not our employees. Their own warranties pass through to Client.
We photograph every job for our records (before, during and after), including to document conditions and completed work. This is always allowed.
We may also use photos and video of the finished work on our website, social media and marketing. We never publish Client's name or street address without permission.
Client can opt out of marketing use at any time by telling us in writing (email or text is fine). Opting out stops future use.
Snow and ice services are governed by the Snow & Ice Addendum, which controls over this Agreement for snow and ice only.
Disputes. We will try to resolve any issue by talking first. If that fails, either party may bring a claim in Minnesota conciliation (small claims) court or the district court for the county where the property is located.
Governing law. Minnesota law governs this Agreement.
Notices. Written notice may be given by email or text to the contact information on the approved quote or in our records, or by mail.
Severability. If a court finds any part of this Agreement unenforceable, that part is limited as little as needed and the rest stays in effect.
Updates. We may update this Agreement for future quotes. The version provided with Client's approved quote governs that work.
This notice applies to improvements to Client's real property.
(A) ANY PERSON OR COMPANY SUPPLYING LABOR OR MATERIALS FOR THIS IMPROVEMENT TO YOUR PROPERTY MAY FILE A LIEN AGAINST YOUR PROPERTY IF THAT PERSON OR COMPANY IS NOT PAID FOR THE CONTRIBUTIONS.
(B) UNDER MINNESOTA LAW, YOU HAVE THE RIGHT TO PAY PERSONS WHO SUPPLIED LABOR OR MATERIALS FOR THIS IMPROVEMENT DIRECTLY AND DEDUCT THIS AMOUNT FROM OUR CONTRACT PRICE, OR WITHHOLD THE AMOUNTS DUE THEM FROM US UNTIL 120 DAYS AFTER COMPLETION OF THE IMPROVEMENT UNLESS WE GIVE YOU A LIEN WAIVER SIGNED BY PERSONS WHO SUPPLIED ANY LABOR OR MATERIAL FOR THE IMPROVEMENT AND WHO GAVE YOU TIMELY NOTICE.
Approving a quote in Jobber, by signature or online approval, accepts these service terms and any addendum provided with that quote, and acknowledges the Minnesota pre-lien notice in Section 19. Electronic signatures and online approvals (including Jobber e-signature and online quote approval) are valid and binding, the same as a signature on paper.
Photos and marketing: to opt out of marketing use of photos or video of your property (Section 17), tell us by email or text.